By proceeding with a purchase from Kaiso Research and Consulting LLP (“Kaiso Research”), the client agrees to all applicable terms, including our Terms & Conditions, Privacy Policy, GDPR Policy, Disclaimer, and this Return and Refund Policy, as stated on our website and reiterated in the invoice. Payment may be made via credit card, PayPal, Stripe, or bank/wire transfer. Clients are responsible for any applicable taxes, customs duties, or related charges.
All deliverables—reports, presentations, datasets, or consulting outputs are provided in digital formats (PDF, Excel, Word, PowerPoint, or cloud access). Due to the intangible, consumable, and replicable nature of digital products, all purchases are final. Once a report or service is delivered, it is considered accessed and cannot be returned. Accordingly, refunds are not permitted under any circumstances after delivery.
This policy exists to protect the confidentiality, proprietary value, and intellectual property contained in our deliverables. Clients are encouraged to carefully review the scope, sample pages, and any queries with our team prior to purchase.
In the rare case that a report contains missing or incomplete data within the agreed scope, we will provide reasonable customisation or correction to address the issue at no additional cost. If you have any doubts or questions about the purchase, we strongly recommend contacting our support or sales team before completing the transaction.
Contact Us
For questions or concerns regarding this Return and Refund Policy, please contact:
- Email: help@kaisoresearch.com
- Phone: +1 872 219 0417